How To Deactivate License from Irreparable Drive
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spoilthechild


Joined: 29 Dec 2009
Posts: 28
PostPosted: Sun Jun 02, 2019 7:15 pm    Post subject: How To Deactivate License from Irreparable Drive Reply with quote
Hi! Here is the background of my concern: I currently have RG 5 installed on my MBP High Sierra. I also HAD it installed on my iMac partition drive that crashed and is totally irreparable. But, of course, since it was unexpected, I wasn't able to deactivate, transfer, or uninstall from that drive.

Here is my concern: As I know that RG can be installed on only 2 machines (and I can't uninstall from that irreparable drive), how would I possibly be able to deactivate or transfer the license from that irreparable drive to another newer computer drive (to serve as my 2nd computer installation)? Or am I stuck and left now with just my MBP installation? (Sorry for my ignorance on the subject matter. I checked the forum here and also checked Google but found no related matter.) Embarassed

I do hope you can help enlighten me regarding this.

Thank you,
Gino Smile
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Sergey_MusicLab
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Joined: 17 Jun 2003
Posts: 2781
PostPosted: Mon Jun 03, 2019 5:19 am    Post subject: Reply with quote
Gino,

Please email us to supportbox@musiclab.com about the problem.

Regards,
Sergey
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